Let your international customers pay the full price upfront — duties, taxes, and shipping — so there are no surprise customs charges at delivery.
The biggest driver of international cart abandonment is a surprise customs bill. A customer orders, pays, and then gets a delivery fee demand from the courier for duties they never saw at checkout — and that is when they abandon the purchase or refuse the package. See how much of your revenue this costs in our guide to reducing international cart abandonment.
The fix is to sell DDP (Delivered Duty Paid) instead of DDU. Under DDP, you pay the duties and taxes and your customer sees one total price at checkout. Under DDU, the buyer pays the customs bill on arrival — the exact friction that kills conversions. For the full breakdown, see DDP shipping for Shopify merchants and our DDP shipping guide.
RateTell's AI classifies every product with the correct HS code, so duties are calculated from the right tariff line.
For every product and destination, RateTell calculates the exact duties and taxes. Try it on your own products with the free duty and tax calculator.
Your customers see the complete price before they pay — DDP ready, with nothing owed at delivery.
Enter one of your products and a destination to see exactly what your customers would pay.
Estimate import duty, sales tax and landed cost for one or many HS codes. Enter a 6-digit HS code for a quick lookup, or a full 10-digit HTS code for a detailed landed cost calculation.
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Learn more: DDP Shipping · Landed Cost · Duties & Taxes